A 3-Physician Family Medicine Practice

This representative model reflects a common starting point: a small, independent family medicine practice with three physicians, roughly 2,400 active patients, and no dedicated care-management staff. Leadership wanted to know whether CCM and RPM were worth pursuing before investing any operational time.

The engagement began with a standard Elixir opportunity analysis: of the 2,400-patient panel, roughly 950 patients had two or more qualifying chronic conditions. Rather than launch to the full eligible population immediately, the practice selected a 120-patient pilot cohort — patients with the clearest clinical need and the physicians' direct approval — to validate the model over a 90-day period.

Elixir ran patient outreach, education, and consent under the practice's clinical oversight, while the practice's two front-desk staff continued their normal daily work without any added enrollment or coordination burden. RPM devices were deployed to the roughly 40% of the pilot cohort with hypertension or diabetes as a primary driver.

By the end of the 90-day pilot, the model shows enrollment, retention, and documentation performance consistent with a well-run program — and importantly, no measurable increase in front-desk or clinical staff workload, which was the practice's primary concern going in.