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PCM · Service Detail

Focused management of the one condition driving a patient's risk

Built for specialty practices — cardiology, pulmonology, endocrinology, nephrology — managing a single high-risk condition that doesn't need full multi-condition CCM but still demands monthly coordination.

CPT 99424CPT 99425CPT 99426CPT 99427
What It Is

Principal Care Management covers patients with a single complex chronic condition expected to last at least three months, that places the patient at significant risk of hospitalization or functional decline — think a cardiology practice managing a patient's heart failure, or a pulmonology practice managing severe COPD.

PCM is often the right fit when a specialist, not the primary care physician, is the one actually driving the treatment plan for the condition at risk. Elixir runs the monthly coordination, documentation, and patient touchpoints the same way we do for CCM — tuned to a single-condition, specialty-care workflow.

What's included

  • Condition-specific care plan development & monthly review
  • Monthly patient outreach & symptom check-ins
  • Medication management for the target condition
  • Coordination with the referring primary care physician
  • Time-tracked documentation for physician & staff codes
  • Escalation to your specialist when status changes
Who Qualifies
  • One complex chronic condition expected to last 3+ months
  • Condition places the patient at significant risk of hospitalization, decompensation, or death
  • The condition is the focus of ongoing specialty management
  • Patient consents to the monthly service
Eligibility is confirmed by your clinical team — Elixir verifies documentation, not medical necessity.
CodeDescription
99424First 30 min, physician or QHP time, per month
99425Each additional 30 min, physician or QHP
99426First 30 min, clinical staff time, per month
99427Each additional 30 min, clinical staff time
Common Questions

Principal Care Management, answered plainly

Which specialties use PCM most?+
Cardiology, pulmonology, nephrology, and endocrinology are the most common fits, since these practices frequently manage one dominant condition (heart failure, COPD, CKD, uncontrolled diabetes) that drives most of a patient's risk.
Can primary care bill PCM too?+
Yes, when a single condition is the clear focus of management, though CCM is more common in primary care since those patients typically have multiple conditions being coordinated together.
Does PCM require the same documentation rigor as CCM?+
Yes — PCM is a time-based code family like standard CCM, so accurate monthly time tracking and care-plan documentation are required to support billing.
Pairs Well With

Related services

Next Step

See PCM modeled on your own patient panel

Bring your panel size and payer mix to a 60-minute opportunity session and leave with a specific, numbers-based program design.

Session Agenda

  1. Patient population & payer mix
  2. Current PCM activity, if any
  3. EHR & documentation workflow
  4. Staffing & device strategy
  5. Pilot design for this service
  6. Your clinic-specific opportunity model